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dc.contributor.authorGjersøe, Heidi Moenen_US
dc.date.accessioned2016-03-22T09:12:21Z
dc.date.available2016-03-22T09:12:21Z
dc.date.issued2016en_US
dc.identifier.citationGjersøe, H. M. (2016). Getting Sick and Disabled People off Temporary Benefit Receipt: Strategies and Dilemmas in the Welfare State’s Frontline. Nordic Journal of Working Life Studies, 6(1), 129-145.en_US
dc.identifier.issn2245-0157en_US
dc.identifier.otherFRIDAID 1343281en_US
dc.identifier.urihttp://hdl.handle.net/10642/3190
dc.description.abstractThis article explores responses by frontline workers in the Norwegian Labour and Welfare Service (NAV) to activation policy measures. Frontline workers in NAV are required to write work capability assessments for long-term sick and disabled benefit recipients within a reformed organizational structure with holistic agencies (‘one-stop shops’). These policy mechanisms are intended to empower the frontline workers and make them emphasize work and activation in their evaluation of the employability of the beneficiaries. However, a large number of long-term sick and disabled people remain in receipt of temporary benefits. Key findings emerging from this study’s fieldwork suggest that frontline workers often perceive the task of clarifying the employability status of longterm sick and disabled people to be demanding. Their assessments hinge on criteria set by actors outside the frontline office—and these criteria are hard to obtain. Consequently, the limited range of exit options restricts the discretion of the frontline workers, which results in locking claimants with complex problems into temporary benefit. Their attention tends to be drawn to concerns that are likely to be unintended, which are to keep claimants’ income safe and to secure a smooth workflow within the office as well as to smooth benefit transactions. The context of a generous welfare state with a strongly rights-based benefit scheme is regarded as a likely contributor to these concerns.en_US
dc.language.isoengen_US
dc.publisherRoskilde Universiteten_US
dc.relation.ispartofseriesNordic Journal of Working Life Studies;6(1)en_US
dc.subjectActivation policiesen_US
dc.subjectDisabilityen_US
dc.subjectDiscretionen_US
dc.subjectEmployabilityen_US
dc.subjectFrontline worken_US
dc.subjectNorwayen_US
dc.subjectOne-stop shopen_US
dc.subjectStreet-level bureaucracyen_US
dc.subjectWelfare stateen_US
dc.subjectWork capability assessmenten_US
dc.subjectVDP::Samfunnsvitenskap: 200::Sosiologi: 220en_US
dc.subjectVDP::Samfunnsvitenskap: 200::Sosialt arbeid: 360en_US
dc.titleGetting Sick and Disabled People off Temporary Benefit Receipt: Strategies and Dilemmas in the Welfare State s Frontlineen_US
dc.typeJournal articleen_US
dc.typePeer revieweden_US
dc.identifier.doihttp://dx.doi.org/10.19154/njwls.v6i1.4889en_US


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